bj betjili's Privacy Policy

Collecting certain information is necessary for account registration and service delivery on bj betjili. The categories of that information are described separately below.

1.1 Information You Provide Directly

Information you give us yourself includes:

• Full name and date of birth (for age verification — our platform is for users aged 21 and above only)
• Email address and mobile number
• Username and password
• Payment-related information — records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer
• National ID or other government-issued document details for identity verification
• What you share through support tickets or live chat

1.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device type (mobile, desktop, tablet)
• Browser type and version
• Login time, logout time, and session duration
• Which pages of the site were visited and how long was spent on them
• Referral source — where you came from before reaching the site
• Data obtained from cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may receive certain information through payment processors and identity verification services, which is used to ensure the security of your account. This information is used only for the relevant purpose.

bj betjili uses your information only for specific and legitimate purposes. Those purposes are described in detail below:

2.1 Service Operation and Improvement

• Creating, managing, and securing your account
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Identifying and resolving technical issues on the platform
• Continuously improving the quality of our services

2.2 Security and Verification

• Verifying your age — our platform is not for anyone under 21
• Confirming account identity and preventing fraud
• Detecting unusual transactions and ensuring account security
• Maintaining cybersecurity

2.3 Communication

• Sending transaction confirmation messages
• Notifying you of important account updates and security alerts
• Providing customer support as you request
• Sending relevant offers and updates where you have given consent

2.4 Legal Obligations

In certain situations we may be required to retain or disclose your information to comply with applicable laws and regulations. In such cases, only the minimum necessary information is used.

Cookies and similar technologies are used on the bj betjili website. Cookies are small text files stored in your browser that help us improve the quality of our services.

3.1 Essential Cookies

These cookies are required for the basic functioning of the platform. They are used for tasks such as maintaining login sessions, security verification, and page loading. Without these cookies, the core services of the site will not work properly.

3.2 Analytics Cookies

These cookies are used to understand which sections of the site users visit most and what issues they encounter. This helps us improve our services.

3.3 Cookie Control

You can disable or delete cookies from your browser settings. Keep in mind, however, that disabling essential cookies may prevent you from using some features of the site.

bj betjili does not sell your personal information to any third party. However, information may be shared with the parties described below in certain circumstances:

4.1 Service Provider Partners

Limited necessary information is shared with organisations that assist with payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and the technical operation of the site. These organisations are contractually bound to use the information only for the specified purpose.

4.2 Legal Requirements

Information may need to be disclosed due to a court order, government directive, or legal obligation. In such cases we always provide only the minimum necessary information.

4.3 Business Transfers

If there is any change to the business structure of bj betjili (such as a merger or acquisition), your information may be transferred to the new party. You will be informed in advance in such cases.

bj betjili applies both technical and administrative security measures to ensure the safety of your information.

5.1 Technical Security

• All data transmission secured through SSL (Secure Sockets Layer) encryption
• Passwords stored using strong hashing algorithms — never in plain readable form
• Firewalls and intrusion detection systems active
• Regular security testing and vulnerability assessments

5.2 Administrative Security

• Only authorised staff have access to specific data
• Regular training for staff on data protection
• Logs of data access recorded and monitored

5.3 Response to a Data Breach

If a data breach occurs or is suspected, we will notify affected users as quickly as possible and take the necessary protective measures.

We retain your information for as long as your account is active and for as long as necessary to provide our services. After an account is closed, some information may be retained for a specified period for the following reasons:

• Fulfilling legal obligations — for the period required under applicable law
• For the purpose of resolving disputes or handling claims
• To maintain a financial transaction audit trail
• For fraud prevention and security purposes

Once the specified period has ended, your information is securely deleted or anonymised.

As a user of bj betjili, you have the following rights over your personal information:

7.1 Right to Know

If you wish to know what information we hold about you, you may submit a written request to us. We will provide you with that information within a reasonable time.

7.2 Right to Correction

If your information is incorrect or incomplete, you may have it corrected. General information can be changed directly from account settings; for more complex cases, contact our support team.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete immediately due to legal obligations or ongoing financial transactions.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted. Such requests will be considered and acted upon where applicable.

7.5 Right to Withdraw Consent

Where consent has been given for marketing communications or optional data use, it may be withdrawn at any time. Processing completed before the withdrawal of consent will not be affected.

bj betjili strictly follows a 21+ age policy. We do not intentionally collect or process the information of anyone under the age of 21. Age is verified at the time of account registration.

If we are informed that the information of a minor has been collected by mistake, that information will be deleted from our system immediately and the associated account will be closed. To learn more about responsible gaming and our age policy, please read our Responsible Gaming Guidelines.

Our servers may be located in various countries. This means your information may be transferred to and stored outside Bangladesh. For such transfers, we ensure that appropriate safeguards are maintained and the standards of this policy are upheld.

For international transfers, contractual protection clauses are used to ensure equivalent protection of your information.

The bj betjili platform serves content from game provider studios such as Evolution, Pragmatic Play, PG Soft, JILI, and Spribe. These providers have their own privacy policies and may collect limited technical information through their own technologies.

Before using third-party services through our platform, you are advised to review their own privacy policies. Our support team is available to help with any questions on this matter.

bj betjili reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or through the platform. The "Last Updated" date at the top of the policy will always be kept current.

Continuing to use the platform after changes have been made means you have accepted the updated policy. We strongly advise that you review this policy regularly.

To learn about other terms of our service, you may visit our About Us page, which contains detailed information about bj betjili's general background and values.

If you have any questions, concerns, or complaints about this privacy policy, please contact us through any of the channels below. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.